Advantage Program Williams Associates
Retail Consulting Services Specializing in Healthcare Gift Shops
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The 8th Step to a Highly Effective Gift Shop

The Advantage Program Back Office is the retail business tool you’ve been waiting for! It’s an integrated merchandising and accounting tool that includes a CD formatted in Microsoft Excel with an accompanying User Guide. The Back Office is designed specifically for healthcare gift shop operators and independent retailers.

We took the standard retail accounting and merchandising plans and reports, found in 7 Steps to a Highly Effective Gift Shop, and organized them into three electronic office folders: Accounting Office, Buying Office, and Shop Operations Office.

Use the Microsoft Excel files in these folders to quickly and accurately create all the plans and reports needed to operate your retail business, and automate your office.
See an example of one of the Plans From the Buying Office Folder

From daily cash reconciliation to buying plans to year-end financial statements, it’s all in one convenient location. The formulas are already inserted into each file. All you do is enter your information in the yellow cells. It’s that easy! And our Back Office Installation and Training Program gets you off to a smooth start.

To order, click here.

 

“I thoroughly enjoyed your Advantage Program workshop, Calculated Buying at the Homestead last October. I am a new buyer for a hospital gift shop and I found the information very well put together. We only had a short time with you and yet a vast amount of material was covered and I didn’t have a hard time following the program as it was neatly and logically laid out for us. I have found the handouts to be a valuable tool, and a great reference. I greatly appreciate your response to the e-mails I have sent with questions that you took time to address and reply to. Thank you for your time teaching, your well thought out and prepared program, and your gracious responses.”

Dianne Newberry
Gift Shop Buyer
Halifax Regional Medical Center


“Linda’s knowledge of the subject was wonderful. She provided and facilitated ample opportunity for discussion among the attendees. We are already implementing many of her suggestions in the gift shop.”

Jody Lancaster, DVS
Ransom Memorial Hospital


“We heard many positive remarks about your session and think the evaluations demonstrate the participants found it valuable. Thank you for bringing your talent and expertise to our program and your assistance in making our event a success.”

Rachel Hajos
Director, Auxiliary Services
Healthcare Association of New York State

 
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