TRAINING
AND RESOURCE MANUAL
For
Hospital Gift Shops and Healthcare Shops
 Why
buy "7 Steps to a Highly Effective Gift Shop?"
Are
you responsible for your hospital gift shop? As
an Administrator, Director of Volunteer Services,
or Auxiliary Gift Shop Chairman, do you know the
best way to:
-
Set goals for the gift shop staff?
- Measure
the overall financial effectiveness of the gift
shop?
- Develop
checks and balances to ensure fiscal accountability
in the gift shop?
"7
Steps to a Highly Effective Gift Shop" teaches
core principles of effective retail operation.
Each step builds upon the previous one to provide
the necessary information to operate a 100% effective
hospital gift shop. You will learn how to maximize
the sales and profit potential of your gift shop.
These steps provide information that would take
years to learn in the course of everyday business.
Most important, this book includes real-world
examples and actual report formats you can use
in your shop.
"7
Steps to a Highly Effective Gift Shop" helps
Managers become more effective by learning how
to:
-
Plan stronger assortments to maximize sales
and profits
- Present
merchandise assortments effectively in a limited
space
-
Time markdowns and deliveries appropriately
-
Plan reorders and develop a strong "backbone"
of basics
-
Use a monthly merchandise open-to-buy
-
Identify shoplifting danger signals
-
Build an effective team of paid staff and volunteers
-
Improve the level of customer service
Order
a copy of "7 Steps to a Highly Effective
Gift Shop", |
